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How do I change or cancel my registration?

 

How to cancel my registration

  • Click My Stuff" in the navigation bar on the left.
  • Under Registration history click the current year.
  • Click 3. Payment and Receipt.
  • Click the red Cancel Registration button.
  • If you are before the Cancellation Deadline, you will get a full refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.

How to cancel part of my registration

  • Click My Stuff" in the navigation bar on the left.
  • Under Registration history click the current year.
  • Click 2. Register and unselect the parts of your registration you want to cancel
  • Click the blue Payment button and follow the prompts.
  • If you are before the Cancellation Deadline, you will get a refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.

How to conference or workshops to my registration

  • Click My Stuff" in the navigation bar on the left.
  • Under Registration history click the current year.
  • Click 2. Register and unselect the parts of your registration you want to add
  • Click the blue Payment button and follow the prompts.

How to switch from a in-person to a virtual registration

  • Click My Stuff" in the navigation bar on the left.
  • Under Registration history click the current year.
  • Click 2. Register
  • Unselect the in-person parts of your registration
  • click Virtual Only
  • Click the blue Payment button and follow the prompts.
  • If you are before the Cancellation Deadline, you will get a refund issued to your credit card. The refund can take 10 business days to post to your account. If you are after the Cancellation Deadline, you cannot get a refund.

How to switch from a virtual to a in-person

  • Click My Stuff" in the navigation bar on the left.
  • Under Registration history click the current year.
  • Click 2. Register
  • Unselect Virtual Only
  • click the in-persion sessions you want to attend
  • Click the blue Payment button and follow the prompts.

Cancellation Policy

Visit this page CancellationPolicy