Registration Cancellation Policy
Registrations canceled before May 17, 2023 Pacific time will receive a full refund. Refunds will be issued to your credit card and may take up to 10 business days to appear on your statement. Registrations cannot be canceled or refunded after that time. Cancel instructions are on this page.
Registrations are not transferrable
Registrations are linked to immigration documents, tax documents and credit card transactions and cannot be transferred to another person.
Visa information for physical or hybrid conferences
If your visa is denied before May 17, 2023 , you may cancel and refund your registration in the Payment and Receipt section of your registration for a full refund.
After May 17, 2023: You can still get a refund if you applied for your visa before April 5, 2023, and you are unable to attend because your visa was denied or you have not received a response. You must submit your refund requests using our contact form within one week of the close of the meeting and include documentation showing a visa denial